Terms & Conditions for Long Term Rental Customers
Welcome to Search Sitges SL, a family run business where our aim is to make your Long Term Rental run as smoothly as possible, allowing you plenty of time to enjoy yourself in this most beautiful part of Spain. To accomplish this we aim for total openness and transparency in all our dealings. We find this approach best all round, so if you have any questions at all regarding our service or this document, please do not hesitate to contact us. Our core aim is for our valued customers to keep using Search Sitges for all their Property Rental needs and we pride ourselves on recommendations being the highest form of praise, for our services.
The Long term rental market in Sitges is wide ranging. In principal the market place is consistent in the way that agents such as Search Sitges introduce customers to Property Owners, to engage in a Long Term Property rental Agreement. For this service, the Agent will charge the Tenant, a fee equivalent to 1 months rent for their services. This will be paid by the Renting Customer direct to Search Sitges and not involve the owner in any way. Commission is charged with IVA (18%).
Process
In general the following apply, however transactions can alter, but in any case will be specified in the Contract between the Owner and the Tenant. This contract overrides all information within these terms and conditions.
* Minimum length of tenancy 3 months for Long Term Property Rentals
* Maximum length of tenancy 11 months although 6 months is common. Tenancies can be extended at a later date provided both parties are in agreement.
* Holding deposit which is non-refundable is equivalent to 2 months rental. A holding deposit is made to take the property off being advertised further.
* On arrival, one month’s rental must be paid in advance.
* Provided the tenancy is taken up, the holding deposit converts to the security deposit. The security deposit is repayable at the end of the tenancy provided there is no damage or loss to the property and there has been no breach in the terms of the rental agreement.
* 2 months notice is required where the tenant wishes to terminate the agreement before its stated end of tenancy date.
* The rent is collected each month on the date that corresponds to the commencement date of the tenancy
* Where bills are in addition to the rental, tenants are responsible for electric and water consumption. In some cases they are also responsible for the monthly television subscriptions. Where telephones are installed, the tenant is responsible for all costs. Where there are gas facilities the tenant is responsible for consumption.
* If a pet is permitted to stay at the property, an additional deposit determined by the owner usually applies.
* A written reference is required. This must be from an employer, landlord, bank manager or mortgage provider.
* Copies of passports are required.
Data Protection - Privacy Policy
We respect the privacy of the information that you provide to us via this website. We do not sell, rent or trade any personal information to third parties for marketing purposes without your express consent.
By disclosing your personal information to us you consent to the collection, storage and processing of your personal information by Search Sitges in a manner set out in this privacy policy. Some information and e-mails sent to us may be used as testimonials, but no e-mail address or contact details will be displayed.
Complaints
Should a customer not be satisfied with the property they have rented, for reasons associated with cleanliness, poor service, suitability of the property, or in respect to the details advertised or equipment not functioning correctly, the issue should be raised at the earliest possible time (within 24 hours of arrival) with Search Sitges SL. This will allow Search Sitges wherever possible, sufficient time to attempt to rectify the situation at the earliest possible time. Complaints or requests for compensation will in no way be considered if they are not registered during your occupancy of the property.
If a formal complaint is made against the occupants, either from neighbours or local community, this may result in the full loss of any deposits paid and ejection from the property.
Company Registration:
Search Sitges SL is registered at the companies Registry of Barcelona, TOMO 41360, FOLIO 52, Hoja B-391569, inscription primera.