Terms & Conditions for Rental Customers
Welcome to Search Sitges SL, a family run business where our aim is to make your holiday run as smoothly as possible, allowing you plenty of time to enjoy yourself in this most beautiful part of Spain. To accomplish this we aim for total openness and transparency in all our dealing. We find this approach best all round and so if you have any questions at all regarding our sevice or this document please do not hesitate to contact us. Our core aim is for our valued customers to keep using Search Sitges year after year and we pride ourselves on recommendation being the highest form of praise, for our services.
For accommodation where Search Sitges act solely as an advertising agent for clients, we assume no responsibility beyond that role and all bookings should be made direct with the owner or booking agent.
Where Search Sitges act solely as a booking agent, we take no responsibility beyond that role. An agreed deposit will be required at the point of booking (normally between 30% and 40% in line with the spacific requirments of the owner), with the remaining balance due in line with the terms and conditions of the Property Owners paid direct to them under their terms and conditions presented at the point of payment.
Terms and conditions for our Exclusive Managed Properties and Apartments form the contract between Search Sitges and yourself, so please read them carefully.
The following as a light version of the terms and conditions. A full version will be sent via Mail once the booking application has been recieved.
Minimum Stay
In high season this is 5 nights and at other times is 3 nights, unless a different period is agreed upon in writing. Your charge per night for the rental is as set out on the website and agreed at the time that you make the reservation and we confirm the booking, normally within 24 hours. It should not be assumed that the booking is confirmed until you have e-mail confirmation from Search Sitges or our partners and that the deposit has been approved.
Deposit
A deposit of 30% will be charged in advance prior to confirmation of the booking. No booking is confirmed until such a deposit has been charged. This deposit is non-refundable once the booking has been confirmed. For all bookings for peak/high season, made within 30 days of planned arrival date, the full balance must be paid on booking.
A one-off booking fee will also be charged. This is 20€ for a stay of up to 14 nights. For longer stays the charge may vary and will be set out in writing via e-mail This fee is non-refundable once the booking has been confirmed.
Final Balance
The balance of your stay is payable 30 days before you commence your ental.Cancellations
More than 30 days notice will result solely in the loss of the above deposits. Cancellation within 30 days of the due start date of your booking may result in further charges if we are unable to re-let booked accommodation.
A no-show or cancellation within 14 days of the due start date of your booking will mean that the full cost is payable and charged.
Changes made by Search Sitges
It is extremely rare that this scenario would occur, however should, for any unforeseen reason we be unable to provide the accommodation booked, Search Sitges will notify you immediately and offer you alternative accommodation of a similar standard.Check out
Check out is at 11am on the day of departure, however subject to arrival of new guests a late check out may be arranged at a fee of 50€ . Failure to pre arrange this will result in a full day being charged. Data Protection - Privacy Policy
We respect the privacy of the information that you provide to us via this website. We do not sell, rent or trade any personal information to third parties for marketing purposes without your express consent.By disclosing your personal information to us you consent to the collection, storage and processing of your personal information by Search Sitges in a manner set out in this privacy policy. Some information and e-mails sent to us may be used as testimonials but no e-mail address or contact details will be displayed.
Company Registration:
Search Sitges SL is registered at the companies Registry of Barcelona, TOMO 41360, FOLIO 52, Hoja B-391569, inscription primera.